STAN'S SERVICE DEPARTMENT
Stan’s Harley-Davidson has been servicing Harley-Davidson® Motorcycles since Stan first opened the doors in Batavia New York over 52 years ago. Our Technical repair staff has over 100 years of combined experience in Harley-Davidson© motorcycle repair!
We have a knowledgeable team of technicians that will work on anything from that old bleeding Knucklehead to a new powerhouse V-ROD® engine. We like to keep our technology and our training current, yet we also possess the know how to service the old iron giants which helps us meet the high expectations of our customers.
During the normal riding season we employee 7 full time technicians. We place a high priority on real world hands on training. Most of our techs have been with us for multiple years. All of the Techs on our team have received Harley-Davidson® University training.
To contact our service department please email us at: firstname.lastname@example.org
NO APPOINTMENT NEEDED FOR NEW YORK STATE INSPECTIONS
We do not schedule appointments for NYS Inspections. They typically do not take very long. Please be here at least 1/2 hour before we close. You may have to wait 15 minutes or more for an inspection.
Your Motorcycle Will Need
NOTICE CONCERNING JOB ESTIMATES
»Estimated repair costs are calculated regarding the time taken for work to be performed on a stock motorcycle. Previously added accessories and "aftermarket" parts can change the repair time considerably, thus raising the cost.
PERFORMANCE WORK POLICIES
»Performance work is billed at an hourly rate.
»No warranty will be given on performance work.
WORK ON MOTORCYCLES 10-20 YEARS OLD
»The estimated repair cost is ONLY AN “ESTIMATE.” These jobs tend to be a little more unpredictable. You may be charged more if complications arise.
WORK ON MOTORCYCLES 20 YEARS OLD OR MORE
»We do work on motorcycles 20 years old and older. These jobs tend to be the most unpredictable. No estimate will or can be given (not even if you claim a Stan’s employee gave it to you). There will be NO GUARANTEE on work done to motorcycles 20 years or older. Plainly stated, we can work on older iron, but old iron is prone to break, leak, and have parts fall off even after repairs have been made. Typically when we attempt to fix one issue we encounter several more during an older motorcycle repair job. Over the coarse of time several people of differing technical know-how have had their hands in these motorcycles. Most often several cheaply done Band-Aids have been placed on issues to get the bike down the road. We do not want to continue this and the ramifications of fixing a history of Band-Aids can be costly. Another issue is finding quality parts to perform the necessary repairs. NO LABOR WILL BE WARRANTIED, NO EXCEPTIONS.
INSTALLATION OF PARTS BOUGHT ELSEWHERE
»The installation of parts bought elsewhere is not subject to special offers. Labor costs will be billed at an hourly rate.